At Goodwin Well & Water, care for our customers is at our core, and we strive to deliver responsive and effective solutions to customer water emergencies.
When you turn on the faucet, you expect water to come out. That’s the way we intend it to be. However, there may be an occasion when you have a problem, and you will need our assistance.
We guarantee that we will provide “same day” emergency service repair to any Goodwin Well & Water residential customer who is out of water and for whom the company has installed a complete water system, including both well and pump system. “Same day” service is defined as service rendered the same calendar day – before 7 p.m. – that Goodwin Well & Water is contacted by a customer.
If Goodwin Well & Water fails to provide “same day” service, the company will provide the labor for the service call at no charge. If a customer decides he/she would like Goodwin Well & Water to provide service the following day at regular service rates, Goodwin Well & Water will extend its warranty to the following work day.